IT Support for Charities & Nonprofits

Charities and nonprofits do incredible work with limited resources. But when technology slows you down, your team can't serve the community the way it should. At J&B Technologies, we provide specialized IT support for nonprofits and charitable organizations in St. Louis—ensuring your systems are secure, efficient, and cost-effective so you can focus on what matters most.

Schedule A FREE 10-Minute Discovery Call

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Why IT Support Matters for Nonprofits and Charities 

When your mission relies on technology, IT issues become more than an inconvenience—they're an obstacle to impact. Common challenges include:

  • Limited Budgets - Many nonprofits overpay for generic IT support that doesn't meet their unique needs.
  • Outdated Hardware & Software - Relying on legacy tech can lead to crashes, security vulnerabilities, and compliance issues.
  • Cybersecurity Risks - Nonprofits are prime targets for hackers due to limited defenses and valuable donor or client data.
  • Inconsistent Support - Delayed responses and recurring IT issues disrupt workflows and strain staff and volunteer time.
  • Lack of Strategy - Without an IT plan, you can't scale operations or take advantage of tools that streamline communication, fundraising, and service delivery.

At J&B Technologies, we provide tailored nonprofit IT services that meet these challenges head-on—with honest pricing, fast support, and solutions designed specifically for your mission.

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Why Charities & Nonprofits Choose J&B Technologies 

  • Affordable, Flat-Rate Pricing
    We understand your budget matters. That's why we offer fixed-cost support packages with clear deliverables and no hidden fees.
  • We Fix IT Right the First Time
    No more recurring issues or guesswork. We resolve the root cause, so your team can get back to doing meaningful work.
  • Security-Focused for Donor and Client Data
    From encrypted email to secure cloud storage, we make sure your nonprofit meets modern security standards and keeps sensitive information safe.
  • Trusted Since 1993
    We've been serving St. Louis organizations for 30 years, and many of our nonprofit clients come from referrals because of our reliability, transparency, and dedication to service.
  • Custom IT Solutions for Every Mission
    We don't offer one-size-fits-all support. Whether you're a local shelter, community outreach group, or faith-based organization, we tailor your IT plan to your specific goals.

32

Years Of Trusted IT Support

3.5

Min Response Times

100%

Satisfaction Guarantee

24/7/365

Monitoring

Our IT Services

At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.

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Business Video Surveillance Systems 

Protect your business with high-definition surveillance cameras, remote monitoring, and smart security integrations. Our video surveillance solutions help prevent theft, monitor operations, and ensure the safety of your employees and assets.

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Cloud Services

Improve scalability, security, and accessibility with our cloud computing solutions. We assist businesses in cloud migration, cloud storage, backup solutions, and hybrid cloud environments to enhance collaboration and operational efficiency.
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Cybersecurity Services 

Protect your business from cyber threats with advanced firewall protection, endpoint security, multi-factor authentication, and vulnerability assessments. Our cybersecurity solutions help prevent ransomware, phishing attacks, and unauthorized access.
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Data Backup & Discovery Services 

Ensure your business-critical data is protected with automated backup solutions and secure data recovery options. We provide local and cloud-based data backup strategies to prevent data loss.
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Disaster Recovery Planning

Prepare your business for unexpected disruptions with disaster recovery planning. We develop customized recovery strategies, offsite backups, and failover systems to keep your business running during IT failures.
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Hourly IT Support 

Need on-demand IT support? Our hourly IT services provide fast troubleshooting, system repairs, and network support whenever you need it—without long-term commitments.
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IT Compliance Services

Ensure your business meets industry compliance requirements with our IT compliance solutions. We help businesses stay compliant with HIPAA, PCI-DSS, FTC regulations, and more.
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HIPAA Compliance Services 

Healthcare providers and businesses handling sensitive patient data need to comply with HIPAA security standards. We implement data encryption, secure access controls, and compliance audits to protect electronic health records (EHRs).

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PCI Compliance Services

If your business handles credit card transactions, PCI compliance is crucial. We help secure payment processing systems, encrypt sensitive data, and implement access controls to protect against fraud and data breaches.

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FTC Compliance Services 

Ensure compliance with FTC cybersecurity regulations by implementing secure data storage, privacy policies, and access control measures. Our compliance services help businesses avoid penalties and maintain regulatory standards.

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IT Help Desk Services

Our 24/7 IT help desk provides remote and onsite troubleshooting, software support, and IT assistance to keep your employees productive and your systems running smoothly.

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Managed IT Services

Let us handle all aspects of your IT infrastructure with proactive monitoring, security management, software updates, and network optimization. Our managed IT services allow your business to focus on growth while we manage your technology.

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Outsourced IT Support

Reduce IT costs and enhance efficiency with outsourced IT support. Our team acts as your external IT department, providing IT consulting, system maintenance, and remote troubleshooting for businesses of all sizes.

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Microsoft 365 Services

Maximize productivity with Microsoft 365 solutions, including email hosting, cloud storage, Teams collaboration, and security management. We assist with setup, migration, and ongoing support for Microsoft 365 applications.

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Ransomware Removal 

If your business has been hit by ransomware, our cybersecurity experts can identify, isolate, and remove threats while recovering lost data and securing your network against future attacks.

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VoIP Phone Systems 

Upgrade your business communication with VoIP phone solutions that offer scalable, cost-effective calling, call forwarding, and virtual conferencing with crystal-clear voice quality.

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Structured Cabling Services 

We design and install structured cabling solutions for offices, warehouses, and data centers to improve network efficiency and connectivity. Our fiber optic and Ethernet cabling services ensure fast, reliable data transmission.

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Industrial Machine Repair 

Manufacturers and industrial businesses rely on high-performance machinery. We provide IT support and repair services for CNC machines, automation systems, and industrial control units to minimize downtime and keep production running.

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Computer Repair Services 

From hardware repairs to software troubleshooting, we provide comprehensive computer repair services for desktops, laptops, and business workstations to restore performance and reliability.

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Mac Repair Services 

We offer specialized Mac repair services for MacBooks, iMacs, and Mac Pro systems, including hardware diagnostics, data recovery, and system optimization.

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Office Mobility Services

Enable remote work and mobile collaboration with secure mobile device management (MDM), cloud-based file sharing, and VPN access solutions. Our office mobility services ensure seamless connectivity for teams working from anywhere.

Frequently Asked Questions About Nonprofit IT Support 

Do you offer special pricing for nonprofit organizations?

Yes. We work with nonprofits to develop cost-effective service plans that respect your budget without sacrificing quality. We also help you access nonprofit discounts from Microsoft, cloud vendors, and software providers.

Can you support both staff and volunteers with technical issues? 

Absolutely. Whether it's full-time staff or part-time volunteers, we provide help desk support, email setup, training, and access management to ensure everyone can use your systems efficiently and securely.

How do you protect donor and client data?

We implement layered cybersecurity protections like firewalls, endpoint security, encrypted backups, and MFA, plus educate your staff on safe practices. We also help with FTC compliance, HIPAA (if needed), and data privacy best practices.

What cloud services do you recommend for nonprofits?

We frequently implement Microsoft 365 for Nonprofits, which includes access to Outlook, Teams, OneDrive, SharePoint, and discounted licensing. We also support cloud-based accounting, donor management, and file sharing platforms.

Can you help us with remote and hybrid work setups?

Yes. We configure secure remote access, VPNs, cloud collaboration tools, and VoIP phone systems to support remote employees, volunteers, and board members working from different locations.

What happens if we already have some internal IT support? 

We can work alongside your existing staff in a co-managed IT support role, providing advanced expertise, project support, and security oversight while freeing up your internal team to focus on day-to-day operations.

Do you help with technology planning and budgeting?

Yes. We provide IT strategy sessions and technology roadmaps to help you plan hardware upgrades, software transitions, and long-term infrastructure improvements. Our goal is to maximize your impact with the right tools at the right time.

Our IT Partners

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What Our Customers Have to Say 

★★★★★

Read More From Our Clients →

Aug 27th

Chelsie did a great job! Thank you!

Aug 27th

Chelsie was perfect!!!, thanks, MG

Aug 21st

Thank you John B. We appreciate you.

Aug 20th 

Matthew was great to work with to correct errors when the laptops were initially setup and get the proper Microsoft account set up for Carol including OneDrive

Aug 19th

Joey was able to diagnose the problem as soon as he saw the TV setup. He was able to correct the problem quickly, again explaining the situation to me.

Aug 19th

Always consistent, you know it is going to get taken care of professionally and quickly.

Aug 18th

Matthew is a great tech, John give him a raise.

Aug 18th

Thank you for double-checking to ensure I was good to go on the issue I had reported.

Aug 14th 

Joey was patient with us and explained things so I could understand. He took the time to answer all my questions, even those unrelated to the router.

Aug 13th

The tech was very helpful and nice. thanks

Aug 13th

Thank you for taking the time to get my computer setup and walking me through all of the services.

Aug 12th

Above AND beyond, as usual.

Aug 11th

As usual, awesome!!

Aug 5th 

Great customer service from John and Chelsie. I will give them an A+ Grade!

July 15th

Matthew is the best - very knowledgeable. Always so helpful!

July 7th

Joey did an amazing job!

June 30th

Matt is amazing! Courteous, professional, and gets my problems resolved within minutes! I always look forward to working with Matt!! Give that man a raise :)

June 27th

I'm so sorry. I meant to hit the EXCELLENT button. I apologize. Your quick and efficient response was fantastic! Hope you didn't have a heart attack. God bless you Matt!

Make Technology Work for Your Mission—Not Against It 

At J&B Technologies, we believe every nonprofit deserves dependable, secure, and affordable IT support. Whether you're growing your outreach or just trying to solve today's tech issues, we're here to help—so you can keep doing what you do best.

Book your FREE 10-Minute Discovery Call today to learn how we can support your organization with reliable IT services tailored to your mission. J&B Technologies: Trusted IT support for St. Louis nonprofits since 1993.