IT Support for Professional Services
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The IT Challenges Facing Professional Service Providers
If your business depends on reliable systems and protected data, poor IT support isn't just frustrating—it's a liability. When your provider doesn't deliver, you're stuck dealing with:
- Recurring IT Problems - Band-aid fixes that don't solve the root cause lead to repeated downtime and lost productivity.
- Unanswered Support Requests - Waiting hours (or longer) for help leaves your business and your clients at risk.
- Cybersecurity Vulnerabilities - Without strong protections, your customer or patient data is at risk of breaches or ransomware.
- Compliance Gaps - Regulations like HIPAA, FTC Safeguards, and financial data requirements demand proper IT oversight.
- Lack of Strategy - Without a clear roadmap, your IT can't scale with your growth—or keep up with your competition.
We solve these problems by delivering IT support built for regulated, high-responsibility service industries.
Why St. Louis Professional Firms Trust J&B Technologies
- We Fix IT Right the First Time
Our team resolves the real issue—not just the symptoms—so problems don't come back. - Security Is Always a Priority
Whether you're handling financial records, protected health information, or sensitive contracts, we lock down your environment to prevent breaches. - We Show Up When It Matters
Unlike remote-only providers, we're local and onsite when needed, serving the greater St. Louis region. - 30+ Years of Trusted Experience
Since 1993, we've worked with trusted firms across industries like legal, medical, dental, finance, manufacturing, and nonprofit sectors. - No Hidden Fees—Just Flat-Rate Support
Transparent billing, clear communication, and a 100% satisfaction guarantee with no fine print.
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Our IT Services
At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.
Business Video Surveillance Systems
Cloud Services
Cybersecurity Services
Data Backup & Discovery Services
Disaster Recovery Planning
Hourly IT Support
IT Compliance Services
HIPAA Compliance Services
PCI Compliance Services
FTC Compliance Services
IT Help Desk Services
Managed IT Services
Outsourced IT Support
Microsoft 365 Services
Ransomware Removal
VoIP Phone Systems
Structured Cabling Services
Industrial Machine Repair
Computer Repair Services
Mac Repair Services
Office Mobility Services
Frequently Asked Questions About IT Support for Professional Services
What kinds of professional service businesses do you support?
We support a wide range of professional organizations including legal practices, healthcare providers, dental offices, financial advisors, nonprofit organizations, manufacturers, and small B2B/B2C businesses. We tailor our services to the software, compliance standards, and workflows unique to each industry.
Can you help us comply with data regulations like HIPAA, PCI, or the FTC Safeguards Rule?
Yes. We implement technical safeguards, access controls, encryption, secure backups, and employee training to help businesses stay compliant with industry and government regulations. We also assist with policy creation and audit preparation.
What is your typical response time for IT issues?
We answer support calls live in 3.5 minutes or less, and we begin working on your issue immediately. When remote troubleshooting isn't enough, we dispatch a technician to your location in the St. Louis area.
How do you secure sensitive client or customer data?
We deploy layered cybersecurity including anti-ransomware tools, secure firewalls, threat detection, and email protection. All systems are monitored for suspicious activity, and our backup solutions ensure you don't lose your data in the event of an attack.
Can you support industry-specific software?
Yes. We have experience supporting a wide range of industry software for legal, healthcare, financial, and business services, including EHR/EMR platforms, accounting systems, scheduling tools, and CRMs. We also work with your software vendors to resolve escalated issues.
Do you offer flat-rate IT support?
Yes. We offer predictable, flat-rate IT plans with no hidden charges. These include proactive monitoring, unlimited support, and security management—all under one clear monthly price.
What if we already have an internal IT person or office manager who handles tech?
We offer co-managed IT support, partnering with your existing team to provide expert-level guidance, 24/7 monitoring, and extra hands when needed. We make your in-house staff more effective—not obsolete.
Our IT Partners
Focus on Your Clients—Let Us Handle the IT
At J&B Technologies, we help professional service firms do what they do best—serve clients, grow revenue, and build trust—without technology getting in the way. Whether you're in healthcare, finance, law, or nonprofit work, we have the experience and tools to protect your systems and keep you moving.
Book your FREE 10-Minute Discovery Call today and find out how our customized IT support can make a difference in your business. J&B Technologies - Trusted IT Support for St. Louis Professionals Since 1993.
