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IT Support and Services in O'Fallon 

At J&B Technologies, we provide proactive, security-focused IT support and services for businesses in O'Fallon, with a 30+ year reputation for fast response, no-nonsense pricing, and solutions that work the first time.

Schedule A FREE 10-Minute Discovery Call

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IT Challenges We Help O’Fallon Businesses Overcome 

Is your current IT provider holding you back? Many businesses in the area come to us after struggling with:

  • Recurring IT Problems - Persistent issues that keep reappearing because they're never fully resolved.
  • Delayed Responses - Waiting hours (or days) for help when you need it most.
  • Security Risks - Outdated systems and a lack of cybersecurity put your data—and your customers—at risk.
  • Lack of Transparency - Vague billing and unclear service make it hard to trust your provider.
  • No Strategic Planning - Without an IT roadmap, your systems won't scale with your business.

We eliminate these issues with a hands-on, personalized approach to IT support, built on fast service, clear communication, and secure, long-term solutions.

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Why O’Fallon Businesses Choose J&B Technologies 

  • We Fix IT Right the First Time
    No band-aids, no temporary patches—just long-term, complete resolutions.
  • Cybersecurity Built In
    Security isn't optional—it's part of every service we offer.
  • Local Technicians, Not Outsourced Support
    We serve O'Fallon in person with real, local experts who understand your business and your community.
  • Clear, Flat-Rate Pricing
    No surprise charges. Just straightforward pricing with everything included.
  • 30+ Years of IT Excellence
    Since 1993, businesses across Missouri and Illinois have trusted us to keep their networks running and secure.
  • 100% Satisfaction Guarantee
    We stand behind our work—if you're not happy, we'll make it right. No small print.
Schedule A FREE 10-Minute Discovery Call

32

Years Of Trusted IT Support

3.5

Min Response Times

100%

Satisfaction Guarantee

24/7/365

Monitoring

Our IT Services

At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.

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Business Video Surveillance Systems 

Protect your business with high-definition surveillance cameras, remote monitoring, and smart security integrations. Our video surveillance solutions help prevent theft, monitor operations, and ensure the safety of your employees and assets.

Business Video Surveillance Systems Services →
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Cloud Services

Improve scalability, security, and accessibility with our cloud computing solutions. We assist businesses in cloud migration, cloud storage, backup solutions, and hybrid cloud environments to enhance collaboration and operational efficiency.
Cloud Services →
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Cybersecurity Services 

Protect your business from cyber threats with advanced firewall protection, endpoint security, multi-factor authentication, and vulnerability assessments. Our cybersecurity solutions help prevent ransomware, phishing attacks, and unauthorized access.
Cybersecurity Services →
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Data Backup & Discovery Services 

Ensure your business-critical data is protected with automated backup solutions and secure data recovery options. We provide local and cloud-based data backup strategies to prevent data loss.
Data Backup & Discovery Services →
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Disaster Recovery Planning

Prepare your business for unexpected disruptions with disaster recovery planning. We develop customized recovery strategies, offsite backups, and failover systems to keep your business running during IT failures.
Disaster Recovery Planning Services →
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Hourly IT Support 

Need on-demand IT support? Our hourly IT services provide fast troubleshooting, system repairs, and network support whenever you need it—without long-term commitments.
Hourly IT Support Services →
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IT Compliance Services

Ensure your business meets industry compliance requirements with our IT compliance solutions. We help businesses stay compliant with HIPAA, PCI-DSS, FTC regulations, and more.
IT Compliance Services →
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HIPAA Compliance Services 

Healthcare providers and businesses handling sensitive patient data need to comply with HIPAA security standards. We implement data encryption, secure access controls, and compliance audits to protect electronic health records (EHRs).

HIPAA Compliance Services →
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PCI Compliance Services

If your business handles credit card transactions, PCI compliance is crucial. We help secure payment processing systems, encrypt sensitive data, and implement access controls to protect against fraud and data breaches.

PCI Compliance Services →
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FTC Compliance Services 

Ensure compliance with FTC cybersecurity regulations by implementing secure data storage, privacy policies, and access control measures. Our compliance services help businesses avoid penalties and maintain regulatory standards.

FTC Compliance Services →
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IT Help Desk Services

Our 24/7 IT help desk provides remote and onsite troubleshooting, software support, and IT assistance to keep your employees productive and your systems running smoothly.

IT Help Desk Services →
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Managed IT Services

Let us handle all aspects of your IT infrastructure with proactive monitoring, security management, software updates, and network optimization. Our managed IT services allow your business to focus on growth while we manage your technology.

Managed IT Services →
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Outsourced IT Support

Reduce IT costs and enhance efficiency with outsourced IT support. Our team acts as your external IT department, providing IT consulting, system maintenance, and remote troubleshooting for businesses of all sizes.

Outsourced IT Support Services →
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Microsoft 365 Services

Maximize productivity with Microsoft 365 solutions, including email hosting, cloud storage, Teams collaboration, and security management. We assist with setup, migration, and ongoing support for Microsoft 365 applications.

Microsoft 365 Services →
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Ransomware Removal 

If your business has been hit by ransomware, our cybersecurity experts can identify, isolate, and remove threats while recovering lost data and securing your network against future attacks.

Ransomware Removal Services →
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VoIP Phone Systems 

Upgrade your business communication with VoIP phone solutions that offer scalable, cost-effective calling, call forwarding, and virtual conferencing with crystal-clear voice quality.

VoIP Phone Systems Services →
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Structured Cabling Services 

We design and install structured cabling solutions for offices, warehouses, and data centers to improve network efficiency and connectivity. Our fiber optic and Ethernet cabling services ensure fast, reliable data transmission.

Structured Cabling Services →
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Industrial Machine Repair 

Manufacturers and industrial businesses rely on high-performance machinery. We provide IT support and repair services for CNC machines, automation systems, and industrial control units to minimize downtime and keep production running.

Industrial Machine Repair Services →
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Computer Repair Services 

From hardware repairs to software troubleshooting, we provide comprehensive computer repair services for desktops, laptops, and business workstations to restore performance and reliability.

Computer Repair Services →
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Mac Repair Services 

We offer specialized Mac repair services for MacBooks, iMacs, and Mac Pro systems, including hardware diagnostics, data recovery, and system optimization.

Mac Repair Services →
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Office Mobility Services

Enable remote work and mobile collaboration with secure mobile device management (MDM), cloud-based file sharing, and VPN access solutions. Our office mobility services ensure seamless connectivity for teams working from anywhere.

Office Mobility Services →

Frequently Asked Questions – O’Fallon IT Support 

What types of businesses do you serve in O’Fallon?

We work with a wide variety of small to mid-sized businesses, including healthcare practices, dental offices, law firms, manufacturers, financial advisors, nonprofits, and more. Our services are tailored to meet the compliance, security, and workflow needs of each industry.

Do you provide onsite support in O’Fallon, MO and O’Fallon, IL?

Yes. We have technicians available for onsite support throughout both Missouri and Illinois, so we can assist with installations, troubleshooting, and complex issues that remote support can't solve.

How quickly do you respond to IT issues?

We answer support calls live in 3.5 minutes or less, and we begin working on your issue immediately. You won't be left waiting for someone to call you back or escalate a ticket.

Can you help us with cybersecurity and compliance?

Absolutely. We provide multi-layered cybersecurity solutions and help businesses meet HIPAA, PCI, and FTC Safeguards compliance with secure backups, access controls, system logging, and breach prevention planning.

What does your managed IT services plan include?

Our plans include unlimited support, proactive system maintenance, software updates, 24/7 monitoring, cybersecurity, data backup, cloud management, and IT strategy—all at one predictable monthly rate.

What cloud services do you support?

We specialize in Microsoft 365 cloud environments, including setup and management of Outlook, OneDrive, SharePoint, and Teams. We also support cloud migration and backup solutions.

What makes J&B Technologies different from other IT companies?

We're local, we respond fast, we solve problems the first time, and we stand behind everything we do with a no-fine-print satisfaction guarantee. Our clients stay with us for years because we earn their trust.

Our IT Partners

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What Our Customers Have to Say 

★★★★★

Read More From Our Clients →

Aug 27th

Chelsie did a great job! Thank you!

Aug 27th

Chelsie was perfect!!!, thanks, MG

Aug 21st

Thank you John B. We appreciate you.

Aug 20th 

Matthew was great to work with to correct errors when the laptops were initially setup and get the proper Microsoft account set up for Carol including OneDrive

Aug 19th

Joey was able to diagnose the problem as soon as he saw the TV setup. He was able to correct the problem quickly, again explaining the situation to me.

Aug 19th

Always consistent, you know it is going to get taken care of professionally and quickly.

Aug 18th

Matthew is a great tech, John give him a raise.

Aug 18th

Thank you for double-checking to ensure I was good to go on the issue I had reported.

Aug 14th 

Joey was patient with us and explained things so I could understand. He took the time to answer all my questions, even those unrelated to the router.

Aug 13th

The tech was very helpful and nice. thanks

Aug 13th

Thank you for taking the time to get my computer setup and walking me through all of the services.

Aug 12th

Above AND beyond, as usual.

Aug 11th

As usual, awesome!!

Aug 5th 

Great customer service from John and Chelsie. I will give them an A+ Grade!

July 15th

Matthew is the best - very knowledgeable. Always so helpful!

July 7th

Joey did an amazing job!

June 30th

Matt is amazing! Courteous, professional, and gets my problems resolved within minutes! I always look forward to working with Matt!! Give that man a raise :)

June 27th

I'm so sorry. I meant to hit the EXCELLENT button. I apologize. Your quick and efficient response was fantastic! Hope you didn't have a heart attack. God bless you Matt!

Ready for Better IT Support in O’Fallon? 

If you're tired of slow responses, recurring issues, and unclear billing, it's time to switch to a partner who actually delivers. At J&B Technologies, we provide trusted, proactive IT support and services in O'Fallon designed to help your business grow securely and efficiently.

Book your FREE 10-Minute Discovery Call today and take the first step toward IT that actually works for you.

J&B Technologies - Trusted IT Support for O'Fallon Businesses Since 1993.