IT Support for B2B & B2C Services
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IT Problems That Hold Service Businesses Back
Whether you serve consumers or other businesses, your operations rely on reliable, fast, and secure technology. Without proper support, you're left dealing with:
- Frequent IT Disruptions - Repeated system crashes, software issues, or network downtime waste valuable hours and frustrate customers.
- Unresponsive Support Providers - When your IT company takes hours (or days) to respond, it hurts your ability to serve your own clients.
- Cybersecurity Vulnerabilities - Ransomware, phishing attacks, and data breaches threaten customer trust and your brand's reputation.
- Incompatible Systems - Poor software integration and outdated infrastructure limit productivity and prevent scalable growth.
- Surprise Billing - Hidden fees and unclear pricing models leave you wondering what you're actually paying for.
At J&B Technologies, we offer proactive IT support tailored to B2B and B2C operations, so your technology supports your business instead of slowing it down.
Why Service Providers Choose J&B Technologies
- Live Support in 3.5 Minutes or Less
We don't leave you waiting. Your team gets a technician—not a ticket—fast. - We Fix IT Right the First Time
No band-aid solutions. Our technicians find and fix the root cause, so problems don't keep coming back. - We Understand the Needs of Service-Based Businesses
From CRMs and cloud apps to scheduling platforms and e-commerce systems, we help B2B and B2C businesses operate efficiently and securely. - Security Comes Standard
We implement cybersecurity best practices across all service tiers to protect client data, customer records, and financial information. - 30+ Years of Experience
We've been keeping St. Louis businesses running since 1993—earning a reputation for reliability, transparency, and hands-on support. - Flat-Rate Pricing with No Hidden Fees
No nickel-and-diming. Just clear, predictable billing with a 100% satisfaction guarantee.
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Our IT Services
At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.
Business Video Surveillance Systems
Cloud Services
Cybersecurity Services
Data Backup & Discovery Services
Disaster Recovery Planning
Hourly IT Support
IT Compliance Services
HIPAA Compliance Services
PCI Compliance Services
FTC Compliance Services
IT Help Desk Services
Managed IT Services
Outsourced IT Support
Microsoft 365 Services
Ransomware Removal
VoIP Phone Systems
Structured Cabling Services
Industrial Machine Repair
Computer Repair Services
Mac Repair Services
Office Mobility Services
Frequently Asked Questions About IT Support for B2B & B2C Companies
What kinds of service businesses do you support?
We work with a wide range of service-based businesses including marketing agencies, law firms, accounting firms, real estate offices, consultants, medical practices, repair services, and retailers. Whether you're B2B or B2C, we tailor our solutions to fit your workflow and industry tools.
Can you support both onsite and remote employees?
Yes. We provide secure remote access, VPN configuration, cloud platform support, and mobile device management, so your team can work from anywhere securely and efficiently.
How do you help protect sensitive customer and client data?
We implement multi-factor authentication, antivirus protection, firewalls, encrypted backups, and role-based access control. We also offer employee cybersecurity training to help prevent phishing and data leaks.
What if we already have internal IT staff?
No problem. We can work alongside your in-house team in a co-managed IT model, providing additional expertise, infrastructure monitoring, and backup support so your staff can focus on day-to-day priorities.
Can you support industry-specific software platforms?
Yes. We support a wide range of service-based applications including CRMs, scheduling software, point-of-sale systems, time-tracking tools, and productivity platforms. We also provide vendor coordination for advanced troubleshooting.
How fast do you respond when we need help?
We answer all support calls live and begin working on your issue in 3.5 minutes or less. You won't deal with long hold times, outsourced teams, or automated replies.
What does your pricing model look like?
We offer flat-rate, all-inclusive pricing for managed IT services and provide clear quotes for project-based work. You'll never be surprised by hidden charges or unexplained invoices.
Our IT Partners
Power Your Service Business with IT That Works
Whether you're selling to consumers or supporting other businesses, your IT systems should help you grow—not hold you back. At J&B Technologies, we provide fast, secure, and transparent IT support built for service providers in St. Louis.
Book your FREE 10-Minute Discovery Call today to find out how we can help you eliminate downtime, protect your data, and support your team—wherever and however they work. J&B Technologies: Serving St. Louis B2B and B2C businesses since 1993.
