Outsourced IT Support
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Why Businesses Choose Outsourced IT Support
If your current IT situation is holding your business back, outsourcing may be the solution you need. Common signs that it's time to switch include:
- Frequent IT Issues - When you're constantly battling the same technology problems, it's a sign your systems aren't being properly managed.
- Delayed Response Times - Waiting too long for IT support results in lost productivity, frustrated staff, and missed deadlines.
- Security Concerns - Without a dedicated cybersecurity strategy, your business is at risk of ransomware, phishing, and data breaches.
- Budget Overruns - In-house teams come with overhead—salaries, benefits, tools, and training. Outsourcing provides expert support at a predictable flat rate.
- Lack of IT Strategy - You need more than just break-fix support. A trusted outsourced partner helps you plan, scale, and align your technology with business goals.
With J&B Technologies, you can outsource your IT with confidence, knowing you're supported by a team with decades of experience and a proven commitment to your success.
Why St. Louis Businesses Trust J&B Technologies
- Live Support in 3.5 Minutes or Less
We answer the phone live and start resolving your IT issue immediately—because you shouldn't have to wait to get help. - We Fix IT Right the First Time
No recurring issues or patchwork fixes. Our solutions are complete, secure, and built to last. - Local, Onsite IT Support
We're based in St. Louis and provide in-person support when your business needs hands-on service—a major advantage over remote-only providers. - Security-Focused from Day One
Your outsourced IT team should prioritize your protection. Ours does—every service we provide includes built-in cybersecurity best practices. - 30+ Years of IT Excellence
Since 1993, J&B Technologies has been the trusted IT provider for St. Louis businesses. Our clients stay with us because they know we deliver on our promises. - No Hidden Fees, Ever
You'll never be surprised by your invoice. Our pricing is flat-rate, transparent, and predictable—with no extra charges buried in fine print.
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Our IT Services
At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.
Business Video Surveillance Systems
Cloud Services
Cybersecurity Services
Data Backup & Discovery Services
Disaster Recovery Planning
Hourly IT Support
IT Compliance Services
HIPAA Compliance Services
PCI Compliance Services
FTC Compliance Services
IT Help Desk Services
Managed IT Services
Outsourced IT Support
Microsoft 365 Services
Ransomware Removal
VoIP Phone Systems
Structured Cabling Services
Industrial Machine Repair
Computer Repair Services
Mac Repair Services
Office Mobility Services
Frequently Asked Questions About Outsourced IT Support
What is outsourced IT support?
Outsourced IT support is when a business hires an external IT provider—like J&B Technologies—to manage its technology needs. This can include monitoring, help desk support, cybersecurity, backup management, and IT consulting. It's a way to get enterprise-level IT services without the cost of a full in-house team.
How do I know if outsourcing IT is right for my business?
If your internal resources are stretched thin, if you're constantly reacting to IT issues, or if you're lacking an IT strategy, outsourcing is likely a smart move. It provides expertise, scalability, and predictable pricing, which is ideal for small to mid-sized businesses that rely heavily on technology.
Can you work alongside our existing in-house IT staff?
Yes. Many of our clients have an internal IT person or team, and we provide co-managed IT support to enhance their capabilities. Whether you need extra hands, advanced tools, or specialized cybersecurity services, we're here to complement—not replace—your internal resources.
What’s the difference between outsourced IT and managed IT services?
Managed IT services are typically included within an outsourced IT model. The difference is that outsourcing can be partial or full, and may also include project-based work, overflow support, or consulting. With J&B, we tailor our services to match your needs, whether it's fully managed or selectively outsourced.
How quickly do you respond to issues?
We respond to support calls in 3.5 minutes or less, and we provide onsite support when necessary. Our goal is to minimize downtime and resolve problems before they affect your operations.
Will outsourcing IT compromise the security of our data?
Not at all—just the opposite. Our outsourced IT services include robust security features, such as endpoint protection, firewall management, secure remote access, and ongoing threat detection. We take data security seriously and follow best practices in every area we manage.
How much does outsourced IT support cost?
Our pricing is customized based on the size of your network, number of users, and specific service needs. We offer flat-rate plans with no hidden fees, so you can plan your IT budget with confidence. Schedule a 10-Minute Discovery Call to get a quote tailored to your business.
Our IT Partners
Let J&B Technologies Be Your Outsourced IT Department
Say goodbye to slow responses, unresolved issues, and unpredictable costs. With outsourced IT support from J&B Technologies, your business gains a trusted technology partner who is always there when you need us.
Book your FREE 10-Minute Discovery Call today to learn how we can help you reduce costs, increase security, and take the stress out of managing IT. Serving St. Louis businesses since 1993—because you deserve an IT team that works as hard as you do.
