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IT Support and Services in Metro East, IL 

Your business depends on technology every single day—so when systems go down, your productivity and bottom line suffer. At J&B Technologies, we provide proactive, security-focused IT support and services for businesses in Metro East, IL, including Belleville, Edwardsville, Collinsville, Fairview Heights, O'Fallon, and surrounding areas. Whether you need help desk support, data security, cloud solutions, or full network management, we deliver local, experienced service backed by 30+ years in business.

Schedule A FREE 10-Minute Discovery Call

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IT Problems We Solve for Metro East Businesses 

Many Illinois businesses we meet face the same frustrating issues:

  • Recurring IT Issues - When problems aren't fixed properly, they keep coming back, wasting time and creating frustration.
  • Delayed Response Times - Long waits for support lead to lost productivity and missed opportunities.
  • Security Risks - Without proactive cybersecurity, you're vulnerable to ransomware, phishing attacks, and data breaches.
  • Lack of Transparency - Surprise charges and unexplained invoices make it hard to trust your current IT provider.
  • No Strategic IT Planning - Without long-term guidance, your tech can't grow with your business.

J&B Technologies delivers reliable, responsive IT services that eliminate these pain points while giving your business the tools to operate and scale with confidence.

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Why Metro East Businesses Choose J&B Technologies 

  • We Fix IT Right the First Time
    No guesswork. No recurring issues. We find the root cause and solve the problem completely.
  • Security-Focused from Day One
    Cybersecurity is not optional. Every IT solution we provide includes built-in protection against today's biggest threats.
  • Local, Onsite Support When Needed
    We're based nearby and regularly support clients throughout Belleville, Edwardsville, Collinsville, and the entire Metro East region.
  • 30+ Years of Trusted IT Support
    We've served hundreds of businesses since 1993. Many of our new clients come through referrals—a sign of our commitment to excellent service.
  • Flat-Rate, Honest Pricing
    You'll never be hit with surprise charges. Our agreements are straightforward, transparent, and built for long-term trust.
  • 100% Satisfaction Guarantee
    If you're not happy with our service, we'll make it right—no excuses, no loopholes.
Schedule A FREE 10-Minute Discovery Call

32

Years Of Trusted IT Support

3.5

Min Response Times

100%

Satisfaction Guarantee

24/7/365

Monitoring

Our IT Services

At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.

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Business Video Surveillance Systems 

Protect your business with high-definition surveillance cameras, remote monitoring, and smart security integrations. Our video surveillance solutions help prevent theft, monitor operations, and ensure the safety of your employees and assets.

Business Video Surveillance Systems Services →
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Cloud Services

Improve scalability, security, and accessibility with our cloud computing solutions. We assist businesses in cloud migration, cloud storage, backup solutions, and hybrid cloud environments to enhance collaboration and operational efficiency.
Cloud Services →
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Cybersecurity Services 

Protect your business from cyber threats with advanced firewall protection, endpoint security, multi-factor authentication, and vulnerability assessments. Our cybersecurity solutions help prevent ransomware, phishing attacks, and unauthorized access.
Cybersecurity Services →
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Data Backup & Discovery Services 

Ensure your business-critical data is protected with automated backup solutions and secure data recovery options. We provide local and cloud-based data backup strategies to prevent data loss.
Data Backup & Discovery Services →
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Disaster Recovery Planning

Prepare your business for unexpected disruptions with disaster recovery planning. We develop customized recovery strategies, offsite backups, and failover systems to keep your business running during IT failures.
Disaster Recovery Planning Services →
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Hourly IT Support 

Need on-demand IT support? Our hourly IT services provide fast troubleshooting, system repairs, and network support whenever you need it—without long-term commitments.
Hourly IT Support Services →
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IT Compliance Services

Ensure your business meets industry compliance requirements with our IT compliance solutions. We help businesses stay compliant with HIPAA, PCI-DSS, FTC regulations, and more.
IT Compliance Services →
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HIPAA Compliance Services 

Healthcare providers and businesses handling sensitive patient data need to comply with HIPAA security standards. We implement data encryption, secure access controls, and compliance audits to protect electronic health records (EHRs).

HIPAA Compliance Services →
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PCI Compliance Services

If your business handles credit card transactions, PCI compliance is crucial. We help secure payment processing systems, encrypt sensitive data, and implement access controls to protect against fraud and data breaches.

PCI Compliance Services →
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FTC Compliance Services 

Ensure compliance with FTC cybersecurity regulations by implementing secure data storage, privacy policies, and access control measures. Our compliance services help businesses avoid penalties and maintain regulatory standards.

FTC Compliance Services →
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IT Help Desk Services

Our 24/7 IT help desk provides remote and onsite troubleshooting, software support, and IT assistance to keep your employees productive and your systems running smoothly.

IT Help Desk Services →
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Managed IT Services

Let us handle all aspects of your IT infrastructure with proactive monitoring, security management, software updates, and network optimization. Our managed IT services allow your business to focus on growth while we manage your technology.

Managed IT Services →
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Outsourced IT Support

Reduce IT costs and enhance efficiency with outsourced IT support. Our team acts as your external IT department, providing IT consulting, system maintenance, and remote troubleshooting for businesses of all sizes.

Outsourced IT Support Services →
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Microsoft 365 Services

Maximize productivity with Microsoft 365 solutions, including email hosting, cloud storage, Teams collaboration, and security management. We assist with setup, migration, and ongoing support for Microsoft 365 applications.

Microsoft 365 Services →
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Ransomware Removal 

If your business has been hit by ransomware, our cybersecurity experts can identify, isolate, and remove threats while recovering lost data and securing your network against future attacks.

Ransomware Removal Services →
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VoIP Phone Systems 

Upgrade your business communication with VoIP phone solutions that offer scalable, cost-effective calling, call forwarding, and virtual conferencing with crystal-clear voice quality.

VoIP Phone Systems Services →
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Structured Cabling Services 

We design and install structured cabling solutions for offices, warehouses, and data centers to improve network efficiency and connectivity. Our fiber optic and Ethernet cabling services ensure fast, reliable data transmission.

Structured Cabling Services →
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Industrial Machine Repair 

Manufacturers and industrial businesses rely on high-performance machinery. We provide IT support and repair services for CNC machines, automation systems, and industrial control units to minimize downtime and keep production running.

Industrial Machine Repair Services →
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Computer Repair Services 

From hardware repairs to software troubleshooting, we provide comprehensive computer repair services for desktops, laptops, and business workstations to restore performance and reliability.

Computer Repair Services →
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Mac Repair Services 

We offer specialized Mac repair services for MacBooks, iMacs, and Mac Pro systems, including hardware diagnostics, data recovery, and system optimization.

Mac Repair Services →
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Office Mobility Services

Enable remote work and mobile collaboration with secure mobile device management (MDM), cloud-based file sharing, and VPN access solutions. Our office mobility services ensure seamless connectivity for teams working from anywhere.

Office Mobility Services →

Frequently Asked Questions – IT Services in Metro East, IL 

What types of businesses do you support in Metro East?

We work with a wide range of industries including medical and dental practices, law firms, manufacturers, nonprofits, financial advisors, and small businesses. Whether you're B2B or B2C, our IT support is designed to meet your workflow, security, and compliance needs.

Do you offer onsite IT support in the Metro East area?

Yes. We provide onsite service throughout Southern Illinois, including Belleville, O'Fallon, Edwardsville, Fairview Heights, and surrounding cities. When remote support isn't enough, we're there in person to solve the issue.

How fast do you respond to support requests?

We pride ourselves on speed. Our team answers live support calls in 3.5 minutes or less, so you never wait long to speak with a technician.

Can you help protect our business from ransomware and cyberattacks? 

Absolutely. We use enterprise-grade firewalls, antivirus, email filtering, and MFA, along with training and 24/7 system monitoring, to defend your business from modern threats.

Do you help businesses with HIPAA, PCI, or FTC compliance?

Yes. We work with regulated businesses to help them meet HIPAA, PCI DSS, FTC Safeguards Rule, and other compliance requirements by implementing appropriate technical safeguards and providing compliance-ready documentation.

What’s included in your managed IT services plan? 

Our managed plans include unlimited help desk support, system monitoring, security tools, software patching, cloud management, and strategic consulting—all under one flat monthly rate.

Can you help us migrate to Microsoft 365 or improve our cloud setup?

Yes. We handle cloud migrations, Microsoft 365 setup, SharePoint and Teams implementation, and secure user access for remote or hybrid teams.

Our IT Partners

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What Our Customers Have to Say 

★★★★★

Read More From Our Clients →

Aug 27th

Chelsie did a great job! Thank you!

Aug 27th

Chelsie was perfect!!!, thanks, MG

Aug 21st

Thank you John B. We appreciate you.

Aug 20th 

Matthew was great to work with to correct errors when the laptops were initially setup and get the proper Microsoft account set up for Carol including OneDrive

Aug 19th

Joey was able to diagnose the problem as soon as he saw the TV setup. He was able to correct the problem quickly, again explaining the situation to me.

Aug 19th

Always consistent, you know it is going to get taken care of professionally and quickly.

Aug 18th

Matthew is a great tech, John give him a raise.

Aug 18th

Thank you for double-checking to ensure I was good to go on the issue I had reported.

Aug 14th 

Joey was patient with us and explained things so I could understand. He took the time to answer all my questions, even those unrelated to the router.

Aug 13th

The tech was very helpful and nice. thanks

Aug 13th

Thank you for taking the time to get my computer setup and walking me through all of the services.

Aug 12th

Above AND beyond, as usual.

Aug 11th

As usual, awesome!!

Aug 5th 

Great customer service from John and Chelsie. I will give them an A+ Grade!

July 15th

Matthew is the best - very knowledgeable. Always so helpful!

July 7th

Joey did an amazing job!

June 30th

Matt is amazing! Courteous, professional, and gets my problems resolved within minutes! I always look forward to working with Matt!! Give that man a raise :)

June 27th

I'm so sorry. I meant to hit the EXCELLENT button. I apologize. Your quick and efficient response was fantastic! Hope you didn't have a heart attack. God bless you Matt!

Take the Stress Out of IT—Let’s Build a Better System for Your Business 

Whether you're ready to switch IT providers or need help solving recurring issues, J&B Technologies offers IT support and services in Metro East, IL that are built on trust, speed, and long-term reliability.

Book your FREE 10-Minute Discovery Call today to find out how we can help eliminate downtime, secure your systems, and support your growth.

J&B Technologies - Trusted IT Support for Metro East Businesses Since 1993.