IT Support for Dental Practices

Your dental practice depends on technology for everything—from scheduling and billing to digital X-rays and patient records. When your systems fail or slow down, it affects your patients, your staff, and your ability to deliver quality care. At J&B Technologies, we provide fast, secure, and HIPAA-compliant IT support for dental practices in St. Louis, helping you avoid downtime and stay focused on what matters most—your patients.

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The Technology Challenges Facing Dental Practices 

Modern dental offices rely on digital systems to keep operations running smoothly. When your IT provider falls short, you're left dealing with:

  • Slow or Crashing Practice Management Software - Delays in charting, scheduling, or billing create a poor experience for staff and patients alike.
  • Non-Compliant Systems - HIPAA violations due to poor data handling or insecure backups can result in fines or legal exposure.
  • Cybersecurity Risks - Dental practices are high-value targets for ransomware and phishing attacks that seek access to patient data.
  • Disconnected Devices - Digital X-ray machines, intraoral cameras, and patient kiosks all need to work together—and stay online.
  • Delayed Support - When your IT provider takes hours to respond, every minute is another patient waiting.

J&B Technologies eliminates these challenges with industry-aware IT solutions built specifically for dental practices.

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Why St. Louis Dental Practices Choose J&B Technologies 

  • We Fix IT Right the First Time
    We don't apply temporary fixes. We resolve the core issue so your systems stay stable and your team stays productive.
  • Built-In Compliance
    We understand HIPAA and make sure your IT environment meets all required technical safeguards.
  • Onsite & In-Person Support
    We're based in St. Louis—and when your dental office needs help, we show up. No outsourced service desks or long-distance delays.
  • 30+ Years Serving Healthcare Providers
    Since 1993, we've worked with dental and medical practices of all sizes, building a reputation for honest, reliable IT support.
  • Flat-Rate, No-Surprises Pricing
    Our services come with clear monthly billing, no hidden fees, and a 100% satisfaction guarantee.

32

Years Of Trusted IT Support

3.5

Min Response Times

100%

Satisfaction Guarantee

24/7/365

Monitoring

Our IT Services

At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.

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Business Video Surveillance Systems 

Protect your business with high-definition surveillance cameras, remote monitoring, and smart security integrations. Our video surveillance solutions help prevent theft, monitor operations, and ensure the safety of your employees and assets.

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Cloud Services

Improve scalability, security, and accessibility with our cloud computing solutions. We assist businesses in cloud migration, cloud storage, backup solutions, and hybrid cloud environments to enhance collaboration and operational efficiency.
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Cybersecurity Services 

Protect your business from cyber threats with advanced firewall protection, endpoint security, multi-factor authentication, and vulnerability assessments. Our cybersecurity solutions help prevent ransomware, phishing attacks, and unauthorized access.
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Data Backup & Discovery Services 

Ensure your business-critical data is protected with automated backup solutions and secure data recovery options. We provide local and cloud-based data backup strategies to prevent data loss.
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Disaster Recovery Planning

Prepare your business for unexpected disruptions with disaster recovery planning. We develop customized recovery strategies, offsite backups, and failover systems to keep your business running during IT failures.
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Hourly IT Support 

Need on-demand IT support? Our hourly IT services provide fast troubleshooting, system repairs, and network support whenever you need it—without long-term commitments.
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IT Compliance Services

Ensure your business meets industry compliance requirements with our IT compliance solutions. We help businesses stay compliant with HIPAA, PCI-DSS, FTC regulations, and more.
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HIPAA Compliance Services 

Healthcare providers and businesses handling sensitive patient data need to comply with HIPAA security standards. We implement data encryption, secure access controls, and compliance audits to protect electronic health records (EHRs).

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PCI Compliance Services

If your business handles credit card transactions, PCI compliance is crucial. We help secure payment processing systems, encrypt sensitive data, and implement access controls to protect against fraud and data breaches.

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FTC Compliance Services 

Ensure compliance with FTC cybersecurity regulations by implementing secure data storage, privacy policies, and access control measures. Our compliance services help businesses avoid penalties and maintain regulatory standards.

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IT Help Desk Services

Our 24/7 IT help desk provides remote and onsite troubleshooting, software support, and IT assistance to keep your employees productive and your systems running smoothly.

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Managed IT Services

Let us handle all aspects of your IT infrastructure with proactive monitoring, security management, software updates, and network optimization. Our managed IT services allow your business to focus on growth while we manage your technology.

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Outsourced IT Support

Reduce IT costs and enhance efficiency with outsourced IT support. Our team acts as your external IT department, providing IT consulting, system maintenance, and remote troubleshooting for businesses of all sizes.

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Microsoft 365 Services

Maximize productivity with Microsoft 365 solutions, including email hosting, cloud storage, Teams collaboration, and security management. We assist with setup, migration, and ongoing support for Microsoft 365 applications.

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Ransomware Removal 

If your business has been hit by ransomware, our cybersecurity experts can identify, isolate, and remove threats while recovering lost data and securing your network against future attacks.

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VoIP Phone Systems 

Upgrade your business communication with VoIP phone solutions that offer scalable, cost-effective calling, call forwarding, and virtual conferencing with crystal-clear voice quality.

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Structured Cabling Services 

We design and install structured cabling solutions for offices, warehouses, and data centers to improve network efficiency and connectivity. Our fiber optic and Ethernet cabling services ensure fast, reliable data transmission.

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Industrial Machine Repair 

Manufacturers and industrial businesses rely on high-performance machinery. We provide IT support and repair services for CNC machines, automation systems, and industrial control units to minimize downtime and keep production running.

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Computer Repair Services 

From hardware repairs to software troubleshooting, we provide comprehensive computer repair services for desktops, laptops, and business workstations to restore performance and reliability.

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Mac Repair Services 

We offer specialized Mac repair services for MacBooks, iMacs, and Mac Pro systems, including hardware diagnostics, data recovery, and system optimization.

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Office Mobility Services

Enable remote work and mobile collaboration with secure mobile device management (MDM), cloud-based file sharing, and VPN access solutions. Our office mobility services ensure seamless connectivity for teams working from anywhere.

Frequently Asked Questions About Dental IT Support 

Do you support dental practice management software like Dentrix and Eaglesoft?

Yes. We support the infrastructure around all major dental software systems. While we don't replace the vendor's software support, we help with installation, updates, connectivity, backups, and hardware integration to keep your systems running reliably.

How do you help us stay HIPAA-compliant?

We implement access controls, data encryption, secure email systems, backup verification, and audit logging to ensure your IT environment aligns with HIPAA's technical standards. We also help identify vulnerabilities and improve your security posture.

What kind of cybersecurity protection do you provide?

We protect your network with business-grade firewalls, endpoint protection, MFA (multi-factor authentication), phishing prevention, and regular system monitoring. We also train your team to recognize threats and avoid common attack vectors.

Can you help if one of our digital imaging devices stops working?

Yes. We support the full range of dental hardware, including X-ray sensors, intraoral cameras, CBCT systems, and patient check-in stations. If remote troubleshooting isn't enough, we'll provide onsite service to get you back up and running quickly.

Do you offer secure, HIPAA-compliant data backups?

Absolutely. We set up automated, encrypted backups stored offsite, with routine checks to ensure they're working. If you ever need to recover data—whether due to equipment failure or ransomware—we'll restore your system fast.

What if we have multiple locations? 

We provide multi-location IT support, including secure networking between offices, centralized user management, shared access to patient records (where allowed), and coordinated system rollouts across sites.

How much does dental IT support cost?

We offer flat-rate, all-inclusive IT service plans based on the size of your practice and your specific technology needs. There are no hidden fees, and everything is designed to help you plan your IT budget with confidence.

Our IT Partners

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What Our Customers Have to Say 

★★★★★

Read More From Our Clients →

Aug 27th

Chelsie did a great job! Thank you!

Aug 27th

Chelsie was perfect!!!, thanks, MG

Aug 21st

Thank you John B. We appreciate you.

Aug 20th 

Matthew was great to work with to correct errors when the laptops were initially setup and get the proper Microsoft account set up for Carol including OneDrive

Aug 19th

Joey was able to diagnose the problem as soon as he saw the TV setup. He was able to correct the problem quickly, again explaining the situation to me.

Aug 19th

Always consistent, you know it is going to get taken care of professionally and quickly.

Aug 18th

Matthew is a great tech, John give him a raise.

Aug 18th

Thank you for double-checking to ensure I was good to go on the issue I had reported.

Aug 14th 

Joey was patient with us and explained things so I could understand. He took the time to answer all my questions, even those unrelated to the router.

Aug 13th

The tech was very helpful and nice. thanks

Aug 13th

Thank you for taking the time to get my computer setup and walking me through all of the services.

Aug 12th

Above AND beyond, as usual.

Aug 11th

As usual, awesome!!

Aug 5th 

Great customer service from John and Chelsie. I will give them an A+ Grade!

July 15th

Matthew is the best - very knowledgeable. Always so helpful!

July 7th

Joey did an amazing job!

June 30th

Matt is amazing! Courteous, professional, and gets my problems resolved within minutes! I always look forward to working with Matt!! Give that man a raise :)

June 27th

I'm so sorry. I meant to hit the EXCELLENT button. I apologize. Your quick and efficient response was fantastic! Hope you didn't have a heart attack. God bless you Matt!

Let Us Handle the Tech—So You Can Focus on Smiles 

Your dental practice deserves IT support that works as hard as you do. At J&B Technologies, we help you eliminate downtime, stay HIPAA-compliant, and run your office with confidence.

Book your FREE 10-Minute Discovery Call today and find out how we can support your team and protect your patients—while giving you one less thing to worry about. J&B Technologies - Trusted Dental IT Support for St. Louis Practices Since 1993.