IT Support and Services in the Bi-State Area
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Frustrated by Your Current IT Provider? Here’s What We Fix
Business owners across the Bi-State Area share common frustrations with their IT:
- Recurring Problems - The same issues keep resurfacing because they were never fixed right the first time.
- Slow Response Times - When your provider doesn't pick up the phone, your business pays the price.
- Security Gaps - A lack of proactive cybersecurity puts your systems and sensitive data at constant risk.
- Unclear Billing - Surprise fees and vague service descriptions make it impossible to understand what you're paying for.
- No Strategy - Without a clear IT plan, your systems won't scale with your business.
J&B Technologies solves these issues with proactive, transparent, and high-performance IT support, backed by a local team that actually shows up when needed.
Why Businesses in the Bi-State Area Choose J&B Technologies
- We Fix IT Right the First Time
No more recurring problems or half-fixes. We resolve the root issue so your team can stay productive. - Security Comes Standard
We bake cybersecurity into every solution—not just when you ask for it. It's our baseline, not an add-on. - Local Technicians, Not Outsourced Call Centers
We're based in the region and provide in-person IT support for both Missouri and Illinois businesses. - Flat-Rate Pricing with No Surprises
Our billing is honest and predictable. You'll never see hidden fees or unexplained charges on your invoice. - 100% Satisfaction Guarantee
If something's not right, we'll make it right—no fine print, no runaround. - Serving the Bi-State Area Since 1993
We've built long-term relationships with businesses across St. Louis and Southern Illinois. Our reputation is built on results and referrals.
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Our IT Services
At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.
Business Video Surveillance Systems
Cloud Services
Cybersecurity Services
Data Backup & Discovery Services
Disaster Recovery Planning
Hourly IT Support
IT Compliance Services
HIPAA Compliance Services
PCI Compliance Services
FTC Compliance Services
IT Help Desk Services
Managed IT Services
Outsourced IT Support
Microsoft 365 Services
Ransomware Removal
VoIP Phone Systems
Structured Cabling Services
Industrial Machine Repair
Computer Repair Services
Mac Repair Services
Office Mobility Services
Frequently Asked Questions – Bi-State Area IT Support
Do you support businesses on both sides of the river?
Yes. We provide IT support to clients across the Bi-State Area, including St. Louis, St. Charles, Chesterfield, Belleville, Edwardsville, Fairview Heights, and beyond. Whether you operate in Missouri, Illinois, or both, we're your local partner for IT solutions.
What industries do you serve?
We work with a wide range of industries including medical and dental practices, legal firms, manufacturers, nonprofits, and financial service providers. Each solution is tailored to the specific compliance and performance needs of your field.
Can you provide onsite support at both Missouri and Illinois locations?
Absolutely. We have technicians available to travel throughout the Bi-State Area for in-person support, installations, networking, and troubleshooting. We don't rely solely on remote access when a hands-on approach is needed.
How do you protect businesses from cyberattacks?
We deploy a multi-layered cybersecurity stack that includes firewalls, real-time threat monitoring, endpoint detection, MFA, secure backups, and employee phishing awareness training. We're constantly updating our protections to match evolving threats.
What’s included in your managed IT service plans?
Our flat-rate plans include unlimited help desk support, system monitoring, proactive maintenance, cybersecurity services, vendor management, and strategic IT planning. It's everything your business needs under one transparent monthly fee.
Can you help us meet HIPAA, PCI, or FTC Safeguards compliance?
Yes. We implement the technical safeguards and documentation necessary to help businesses meet HIPAA, PCI DSS, and FTC Safeguards Rule requirements. That includes encrypted backups, access controls, activity logging, and breach response planning.
How fast is your average response time?
We answer calls live in 3.5 minutes or less and begin working on your issue right away. We understand that every minute of downtime costs your business—so we don't waste time.
Our IT Partners
Serving Businesses Throughout the Bi-State Area with Dependable IT Support
You don't have time to deal with IT that's slow, unreliable, or insecure. At J&B Technologies, we deliver the kind of responsive, security-focused IT support that businesses in the Bi-State Area need to stay competitive and confident.
Book your FREE 10-Minute Discovery Call today and take the first step toward technology that truly supports your business goals.
J&B Technologies - Trusted IT Support for Missouri & Illinois Businesses Since 1993.
