IT Support for Small Businesses

As a small business, every minute counts—and when your technology breaks, your whole operation can grind to a halt. At J&B Technologies, we specialize in IT support for small businesses in St. Louis, delivering fast, reliable, and secure services that keep your systems running, your team productive, and your customers happy.

Schedule A FREE 10-Minute Discovery Call

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Why Small Businesses Struggle With IT—and How We Fix It 

Many small businesses face the same IT challenges over and over again:

  • Unreliable Support - When you can't get ahold of your IT provider, everything slows down.
  • Recurring Issues - Problems that aren't fixed properly keep coming back, wasting your time and money.
  • Security Gaps - Without proper cybersecurity, your business is exposed to threats like ransomware and phishing.
  • Unexpected Costs - Surprise invoices and vague billing make it hard to budget for IT support.
  • Lack of Strategy - Without expert guidance, your technology can't grow with your business.

J&B Technologies provides flat-rate, fully managed IT services with no hidden fees and no excuses. We respond fast, fix problems the right way, and provide the strategic insight you need to scale confidently.

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Why Small Businesses Choose J&B Technologies 

  • We Fix IT Right the First Time
    No more repeat issues. We find and resolve the root cause to keep your systems running smoothly.
  • Onsite Support Available
    We don't just log in remotely—we come to your office when needed, providing hands-on service throughout the St. Louis region.
  • Security-Focused by Default
    Every small business deserves enterprise-level security. We implement modern protection tools that scale with your business.
  • Transparent, Flat-Rate Pricing
    We believe in clarity. You'll never be surprised by hidden fees, vague invoices, or upcharges.
  • Local Support You Can Trust
    We've been serving St. Louis businesses since 1993. Our reputation is built on trust, responsiveness, and doing the job right.
  • 100% Satisfaction Guarantee
    We stand by our service. If you're ever unhappy, we'll make it right—no fine print, no excuses.

32

Years Of Trusted IT Support

3.5

Min Response Times

100%

Satisfaction Guarantee

24/7/365

Monitoring

Our IT Services

At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.

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Business Video Surveillance Systems 

Protect your business with high-definition surveillance cameras, remote monitoring, and smart security integrations. Our video surveillance solutions help prevent theft, monitor operations, and ensure the safety of your employees and assets.

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Cloud Services

Improve scalability, security, and accessibility with our cloud computing solutions. We assist businesses in cloud migration, cloud storage, backup solutions, and hybrid cloud environments to enhance collaboration and operational efficiency.
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Cybersecurity Services 

Protect your business from cyber threats with advanced firewall protection, endpoint security, multi-factor authentication, and vulnerability assessments. Our cybersecurity solutions help prevent ransomware, phishing attacks, and unauthorized access.
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Data Backup & Discovery Services 

Ensure your business-critical data is protected with automated backup solutions and secure data recovery options. We provide local and cloud-based data backup strategies to prevent data loss.
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Disaster Recovery Planning

Prepare your business for unexpected disruptions with disaster recovery planning. We develop customized recovery strategies, offsite backups, and failover systems to keep your business running during IT failures.
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Hourly IT Support 

Need on-demand IT support? Our hourly IT services provide fast troubleshooting, system repairs, and network support whenever you need it—without long-term commitments.
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IT Compliance Services

Ensure your business meets industry compliance requirements with our IT compliance solutions. We help businesses stay compliant with HIPAA, PCI-DSS, FTC regulations, and more.
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HIPAA Compliance Services 

Healthcare providers and businesses handling sensitive patient data need to comply with HIPAA security standards. We implement data encryption, secure access controls, and compliance audits to protect electronic health records (EHRs).

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PCI Compliance Services

If your business handles credit card transactions, PCI compliance is crucial. We help secure payment processing systems, encrypt sensitive data, and implement access controls to protect against fraud and data breaches.

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FTC Compliance Services 

Ensure compliance with FTC cybersecurity regulations by implementing secure data storage, privacy policies, and access control measures. Our compliance services help businesses avoid penalties and maintain regulatory standards.

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IT Help Desk Services

Our 24/7 IT help desk provides remote and onsite troubleshooting, software support, and IT assistance to keep your employees productive and your systems running smoothly.

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Managed IT Services

Let us handle all aspects of your IT infrastructure with proactive monitoring, security management, software updates, and network optimization. Our managed IT services allow your business to focus on growth while we manage your technology.

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Outsourced IT Support

Reduce IT costs and enhance efficiency with outsourced IT support. Our team acts as your external IT department, providing IT consulting, system maintenance, and remote troubleshooting for businesses of all sizes.

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Microsoft 365 Services

Maximize productivity with Microsoft 365 solutions, including email hosting, cloud storage, Teams collaboration, and security management. We assist with setup, migration, and ongoing support for Microsoft 365 applications.

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Ransomware Removal 

If your business has been hit by ransomware, our cybersecurity experts can identify, isolate, and remove threats while recovering lost data and securing your network against future attacks.

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VoIP Phone Systems 

Upgrade your business communication with VoIP phone solutions that offer scalable, cost-effective calling, call forwarding, and virtual conferencing with crystal-clear voice quality.

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Structured Cabling Services 

We design and install structured cabling solutions for offices, warehouses, and data centers to improve network efficiency and connectivity. Our fiber optic and Ethernet cabling services ensure fast, reliable data transmission.

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Industrial Machine Repair 

Manufacturers and industrial businesses rely on high-performance machinery. We provide IT support and repair services for CNC machines, automation systems, and industrial control units to minimize downtime and keep production running.

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Computer Repair Services 

From hardware repairs to software troubleshooting, we provide comprehensive computer repair services for desktops, laptops, and business workstations to restore performance and reliability.

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Mac Repair Services 

We offer specialized Mac repair services for MacBooks, iMacs, and Mac Pro systems, including hardware diagnostics, data recovery, and system optimization.

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Office Mobility Services

Enable remote work and mobile collaboration with secure mobile device management (MDM), cloud-based file sharing, and VPN access solutions. Our office mobility services ensure seamless connectivity for teams working from anywhere.

Frequently Asked Questions About Small Business IT Support 

Do you work with very small businesses—like under 10 employees?

Yes. We specialize in supporting businesses with as few as one to two users all the way up to 100+. Whether you're just starting out or looking to scale, we offer right-sized IT solutions tailored to your budget and goals.

How do you help prevent cybersecurity threats?

We provide multi-layered protection, including antivirus, secure firewalls, employee training, and real-time system monitoring. We also set up multi-factor authentication (MFA), encrypted backups, and password management tools to reduce your risk of data breaches or ransomware.

Can you support both Windows and Mac environments?

Yes. Our technicians are trained to support Windows PCs, Mac computers, and mixed environments, including integration with printers, cloud apps, and mobile devices.

What if we already have someone who handles IT part-time? 

No problem. We can work alongside your internal resource in a co-managed IT model, or we can take full ownership of your IT so your staff can focus on running the business.

How fast do you respond to support requests?

We answer calls live in 3.5 minutes or less and begin working on your issue right away. We also offer onsite support when remote troubleshooting isn't enough, so you're never left waiting.

Can you help with cloud migration or Microsoft 365 setup?

Absolutely. We help small businesses move to the cloud, set up Microsoft 365, configure SharePoint and Teams, and migrate files and email—with no downtime or data loss.

How much does small business IT support cost?

Our pricing is customized based on your business size and needs, but we offer flat-rate monthly packages that include unlimited support, monitoring, cybersecurity, and consulting. We'll give you a clear quote during your free 10-Minute Discovery Call.

Our IT Partners

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What Our Customers Have to Say 

★★★★★

Read More From Our Clients →

Aug 27th

Chelsie did a great job! Thank you!

Aug 27th

Chelsie was perfect!!!, thanks, MG

Aug 21st

Thank you John B. We appreciate you.

Aug 20th 

Matthew was great to work with to correct errors when the laptops were initially setup and get the proper Microsoft account set up for Carol including OneDrive

Aug 19th

Joey was able to diagnose the problem as soon as he saw the TV setup. He was able to correct the problem quickly, again explaining the situation to me.

Aug 19th

Always consistent, you know it is going to get taken care of professionally and quickly.

Aug 18th

Matthew is a great tech, John give him a raise.

Aug 18th

Thank you for double-checking to ensure I was good to go on the issue I had reported.

Aug 14th 

Joey was patient with us and explained things so I could understand. He took the time to answer all my questions, even those unrelated to the router.

Aug 13th

The tech was very helpful and nice. thanks

Aug 13th

Thank you for taking the time to get my computer setup and walking me through all of the services.

Aug 12th

Above AND beyond, as usual.

Aug 11th

As usual, awesome!!

Aug 5th 

Great customer service from John and Chelsie. I will give them an A+ Grade!

July 15th

Matthew is the best - very knowledgeable. Always so helpful!

July 7th

Joey did an amazing job!

June 30th

Matt is amazing! Courteous, professional, and gets my problems resolved within minutes! I always look forward to working with Matt!! Give that man a raise :)

June 27th

I'm so sorry. I meant to hit the EXCELLENT button. I apologize. Your quick and efficient response was fantastic! Hope you didn't have a heart attack. God bless you Matt!

IT That Works as Hard as You Do 

You've got enough on your plate running a small business. Don't let IT problems slow you down. J&B Technologies delivers dependable, secure IT support for small businesses in St. Louis—with fast answers, honest pricing, and a commitment to fixing things right the first time.

Book your FREE 10-Minute Discovery Call today and take the first step toward better IT for your business. J&B Technologies - Trusted Small Business IT Support in St. Louis Since 1993.