IT Support for Medical Practices
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Healthcare IT Challenges We Solve
Medical offices face unique technology challenges that general IT providers simply aren't equipped to handle. If your current support isn't keeping up, you may be dealing with:
- EMR/EHR Integration Issues - Slow systems, crashes, and connectivity problems disrupt patient care and billing workflows.
- HIPAA Compliance Concerns - Improper data handling can result in fines, audits, and legal action.
- Unreliable IT Support - Waiting for hours—or days—for help puts patient information and productivity at risk.
- Cybersecurity Vulnerabilities - Healthcare providers are prime targets for ransomware and phishing attacks.
- Disconnected Systems - From diagnostic equipment to patient check-in tablets, everything needs to work together seamlessly.
J&B Technologies solves these problems by delivering industry-specific healthcare IT solutions designed around the way your practice actually works.
Why Healthcare Providers Choose J&B Technologies
- We Fix IT Right the First Time
Medical professionals don't have time to chase down the same issues again and again. We find and resolve the root cause completely. - Security-Focused by Default
Our entire approach is built around patient privacy, data protection, and HIPAA compliance, with no shortcuts. - Onsite Support When You Need It
Unlike providers who only offer remote help, we provide in-person IT support throughout St. Louis when your practice needs hands-on assistance. - Flat-Rate, Transparent Pricing
Our services come with clear monthly pricing and no hidden fees, so your budget stays predictable. - 30+ Years of Experience
We've been supporting local medical offices since 1993, and we understand the urgency and complexity of healthcare IT. - 100% Satisfaction Guarantee
If you're not satisfied with our service, we make it right. No fine print. No excuses.
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Our IT Services
At J&B Technologies, we offer comprehensive IT solutions to keep your business secure, efficient, and productive. Whether you need cybersecurity protection, cloud solutions, managed IT services, or business surveillance systems, we provide tailored IT support to meet your specific needs.
Business Video Surveillance Systems
Cloud Services
Cybersecurity Services
Data Backup & Discovery Services
Disaster Recovery Planning
Hourly IT Support
IT Compliance Services
HIPAA Compliance Services
PCI Compliance Services
FTC Compliance Services
IT Help Desk Services
Managed IT Services
Outsourced IT Support
Microsoft 365 Services
Ransomware Removal
VoIP Phone Systems
Structured Cabling Services
Industrial Machine Repair
Computer Repair Services
Mac Repair Services
Office Mobility Services
Frequently Asked Questions About Medical IT Support
Do you help with HIPAA compliance?
Yes. We implement and manage the technical safeguards required by HIPAA, including secure access controls, audit trails, encryption, automatic log-offs, and encrypted backup systems. We also help you prepare for audits and assess risk areas.
Can you support our EMR or EHR software?
We work with a variety of healthcare systems including eClinicalWorks, NextGen, athenahealth, Allscripts, and more. While we don't replace your software vendor, we provide the infrastructure, troubleshooting, and user support that keeps your EHR stable and secure.
How do you protect against ransomware and data breaches?
We deploy multi-layered cybersecurity protection, including firewalls, advanced threat detection, staff training, and daily monitoring. We also set up encrypted backups so you can restore data quickly in case of a ransomware attack—without paying a ransom.
What happens if our systems go down during office hours?
You'll reach a live technician within 3.5 minutes or less, and we'll start resolving the issue immediately. We also offer onsite support when remote solutions aren't enough, so downtime stays minimal.
How do you back up patient data securely?
We use encrypted, HIPAA-compliant backup solutions stored offsite, with options for cloud and local redundancy. Our systems are monitored regularly to ensure they're working and can be restored quickly in an emergency.
Can you support our office if we have a small team?
Absolutely. We support medical offices of all sizes—from solo practitioners to multi-location clinics. We customize our services to match your staff size, technology, and compliance requirements.
Do you work with both Windows and Mac systems?
Yes. We support Windows PCs, Mac devices, and mixed environments, including tablets, mobile devices, and networked medical equipment.
Our IT Partners
Your Patients Come First—Let Us Handle the IT
Your time and attention belong with your patients—not your technology. At J&B Technologies, we provide responsive, reliable IT support for medical practices in St. Louis with the speed, security, and compliance your office demands.
Book your FREE 10-Minute Discovery Call today to learn how we can help your practice eliminate downtime, protect patient data, and operate with total peace of mind. J&B Technologies - Trusted Medical IT Support for St. Louis Healthcare Providers Since 1993.
